It’s pretty easy to pick sides in the Amazon vs. Hachette contract negotiation battle. Amazon is evil for removing the buy buttons off many (though not some of the bestselling) Hachette titles, and Hachette is foolhardy for taking this long to negotiate with one of the largest book distributors in the world, considering that the average consumer doesn’t think about publishers, they think about authors.
But here’s the thing, Amazon may be evil for squeezing profit margins down to razor thin amounts, or requiring the eBook to stay at a certain price, but if we wanted that to change, if we actually wanted to make sure that authors and publishers got more of our money, then we would need to be willing to change our behavior.
See the solution to Hachette’s problem with Amazon could be so simple. Instead of selling eBooks through Amazon, it could sell them through its own site, DRM free in epub, mobi and pdf formats. That way the customer actually owns the book, and can read it on the reader or tablet of their choice.
But that solution will never work for two simple reasons: Consumers don’t really care that they don’t own their eBooks (or they simply don’t think about it), and even if they do care, most do not want to have to manage their eBook libraries themselves.
Buying eBooks from many different sources requires organization, and even though there are plenty of good software options for doing so, most would rather Amazon just do it. Hachette’s audience is broad, it houses some of the most popular authors. Sure, some of its audience is tech savvy, but many just want to read and not think about it.
And yeah, maybe you don’t own an ebook, but does it really matter if you’re only ever going to read it once, and you only paid a couple of bucks for it? There’s always risk in losing something, you could be robbed, you could lose a physical book, or drop it in a puddle, or whatever. Owning a book DRM free may reduce your risk of losing the book, but not significantly enough for people to change behavior.
And worst of all, we each make perfectly rational personal economic decisions when it comes to buying books (i.e. we buy the cheapest book we can find). If I want a lot of ebooks, I will want to buy them cheap, and apart from a few book bundles, the answer to that is Amazon. As an author, publishing on Amazon is a must because it’s the best channel for people finding my niche work, despite the fact I can get a better royalty almost anywhere else. But higher percentages don’t matter if they aren’t matched by higher sales.
Now some of us are charitable. We think about who our money is going to, or we’re willing to pay a few extra dollars to get a better product (I’m doing this with the comic book Saga by buying it directly from Image instead of waiting for the cheaper trade). But if we have finite dollars, we probably can’t do that for everything we like, unless we’re willing to buy less things, and that doesn’t seem like us.
So yeah, Amazon is evil. And we’re totally going to keep buying from them anyway. And Hachette is going to keep selling through them. And so am I.
[BTW] : Ben Trube, Writer 
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